Client Testimonial: Prime Healthcare Services
We’d like to take a moment to highlight a newer customer of ours and their success with our solution in the last year since they’ve gone live. Prime Healthcare Services, Inc., which, by and through its subsidiaries, owns and operates 12 acute care hospitals in Northern and Southern California. It should also be noted that Prime Healthcare Services, headquartered in Ontario, CA, is a fully-integrated healthcare system with 8,000 employees and more than 2,200 beds. They are one of our largest customers to date.
Prime came to us with a inquiry; they needed a single intranet portal accessible to every workstation in all of its facilities. They found the answer with us; HospitalPortal.NET, and doctors and employees are pleased with the results.
“Due to acquisitions in a rapid period of time, our hospitals had a number of different systems in place and we needed to consolidate with just one,” said Jason LaMarca who handles the corporate marketing manager and is their webmaster.Â “HospitalPortal.NET gave us versatility, ease of use and ease of installation in the least amount of time at a fair price.”
“What we especially liked about HospitalPortal is that it is customized for hospitals,” said Sreekant Gotti, chief information officer. “That was the main factor for us.”
LaMarca also said the new intranet portal has become Prime Healthcare’s primary means of communication. “In terms of time, it is clearly an advantage as well as convenience,” LaMarca said.Â “We’ve created a moving repository of information that is readily available to everyone.”Â
LaMarca and Gotti described HospitalPortal.NET’s policies and procedures module as invaluable for the entire system.
“What we had before was cumbersome and time-consuming,” LaMarca said.Â “Now, during surveys or state mandated investigations, whenever a surveyor asks for policies and procedures on a particular item, the person can go in a workstation and obtain the information in seconds.”
LaMarca said the staff appreciates such system capabilities as functionality and ease of use that required minimal teaching.Â Doctors, he said, have favorably commented on the ability to immediately access information on scheduling and credentialing.
“This was almost turn-key and our IT department customized all 13 sites from the platform in just weeks,” the marketing manager said.
We’re very happy to welcome Prime Healthcare Services to the HospitalPortal.NET family. This is just one example of how the HospitalPortal.NET solution can work with hospitals of all sizes, either a large network with multiple facilities or a rural critical access hospital. If you’d like more information on how HospitalPortal.NET can benefit your organization’s communication or to view a quick 45 minute web demonstration please contact us here.
Tags: California, Client Testimonial, Hospital Intranet, HospitalPortal.net, Policy and Procedure Manager, Prime Healthcare Services, employee communication, healthcare portal, intranet, policies and procedures